This morning as I read the news and settled into another work week I was greeted with two articles from GigaOM that caught my attention. One discussing the ‘golden age’ of enterprise IT, and another discussing how IT departments must adapt to the process instead of being left behind by new trends (a theory coined ITaaS, or IT-as-a-Service).
In all, the first article describes that VC in big data/enterprise solutions is jumping and analysts predict it will stay that way for upwards of 7 years. They link multiple trends that brought on this trend such as BYOD, cloud computing and the growth of data sets. With all of these innovations, it leads to disruption which entrepreneurs can then make more efficient, thus garnering a considerable amount of funding for early stage investment.
And with this trove of innovation comes companies that would like to be at the helm of it, which is why you see accelerators such as Microsoft Accelerator for Windows Azure, Citrix Startup Accelerator and many more. And yet, with all the funding and moves happening within the industry IT professionals are still hearing more and more about how their jobs are being outsourced.
And so we are led to the second article, which describes ways in which IT departments can still be effective. And while Bart Copeland, the author of the piece, describes the theory as ITaaS, it seems awfully familiar to a theory we all know and love: consumerization.
Consumerization is the main argument behind BYOD, and describes that information technology that first shows up in the consumer market then trickles into a work environment, which IT departments then have to manage.
In all, IT is shifting more towards a service industry, this is true. But while it is so easy to find an SaaS package to help your department become more effective, whether it’s accounting, communications or anywhere, companies still need professionals to be able to vet which applications make the most sense in their work environment. Without those professionals, environments can become clogged and take away any efficiency gains.
So while the IT department is being changed due to emerging technology trends, it is now necessarily in a bad way. Instead, it is shifting towards a more service-based industry.